Terms and Conditions

Hospitality: Model room 100% deposit. Full production orders 50% deposit, 50% prior to shipping. Unless otherwise noted.

Production: 50% deposit, 50% prior to shipping. Unless otherwise noted.

Residential: 100% deposit. Unless otherwise noted.

** Additional charges will be charged for changes to the order. **

All quoted prices are in CAD Dollars.

 

FOB: Purchaser-arranged third party shipping is preferred. If Senmy Building Materials Import & Export Corp. is required to arrange shipping, the freight charge will be calculated upon receipt of purchase order and will be added to the deposit invoice, due in full prior to shipping. Freight charges are based on ground shipment and delivery may take from 5 to 10 business days within Canada.

Storage charges for completed products (when required) will be the client’s responsibility unless otherwise noted.

 

TYPICAL LEAD TIMES: 

               -Model Room: 3-5 Weeks

               -Production: 6-8 Weeks

 

LEAD TIME BEGINS WHEN DEPOSIT IS RECEIVED.

Expediting orders (when possible) will be charged a 25% EXPEDITING FEE.

 

All sales are final. No returns and no refunds. Unless otherwise approved.

Cancellation of invoice must be received in writing within 24 hours of receipt of invoice. Actual production may not commence until deposit has been received. Shipment of items ordered will not occur until receipt of full payment. Please process all payments in a timely manner to assure your delivery requirements are met.

For custom products, shop drawing approval is required prior to production. No remedies will be made due to the manufacturer’s delay in shipment.
 

Any claims of damage or disputes arising from inspection of an order must be submitted in writing within 7 days of delivery of goods.

All deliveries must be inspected upon arrival. Damaged goods should be noted on the shipping manifest upon delivery. Failure to do so will result in a forfeiture of any claims. No exceptions will be made.
Senmy Building Materials Import & Export Corp. reserves the right to take pictures of its products installed by purchaser or agents and to use those pictures and the project names for marketing purposes. We reserve all rights to our product including, but not limited to copyrights, trademarks, and patents.

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Contact Info
E-mail: info@senmycanada.com